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Documents
| Date | Consultation Material | Content | By Whom | Download |
|---|---|---|---|---|
| March 2005 | Staff Update Issue 1 (Distribution: Posted to all staff) | Background to WHQS, current state of RCT housing stock, introduction to the Steering Group and introduction to the Independent Staff Advisor. | Comms Team |  English |
| May 2005 | Independent Tenants News – Issue 1 (Distribution: Posted to all tenants and leaseholders) | Introduction of FIRST Call. The challenge ahead and the WHQS options appraisal. Introduction to the Steering Group, What happens next? | FIRST Call Cymru | English |
| June 2005 | Independent Staff News – Issue 1 (Distribution: Posted to home addresses of all housing staff) | Welcome. What the ISA has been doing. Timescales involved. Why is transfer being considered? Employment issues. How are my rights of employment protected by TUPE? How long does TUPE protection last. Pensions and early retirement. How will you be informed and involved. How will tenants be informed? What about Sheltered Housing. Will local Councillors still be able to represent their local residents? What is happening next? Keeping you informed. | Central Consultancy and Training. | English |
| August 2005 | Website – www.rctbetterhomes.co.uk | Interactive website www.rctbetterhomes.co.uk up to date information throughout the Housing Investment Review | Comms Team & NetBop | |
| August 2005 | Kids Colouring Leaflet (Distribution: On roadshow and at events) | Children’s colouring book version of the consultation booklet. | Comms Team | English |
| August 2005 | Road Show Trailer Boards | High visibility boards to decorate road show exhibition trailer. | Comms Team | English |
| August 2005 | Consultation Questionnaire (Distribution: On roadshow and in all public access buildings including housing offices, libraries and GP surgeries) | Brief questionnaire used by staff on the roadshows. The questionnaire asked for views on the 3 options and some basic priorities. | Comms Team | |
| September 2005 | Staff Update Issue 2 (Distribution: Posted to all staff) | Cabinet recommendations and an update on the project so far. | Comms team | English |
| September 2005 | Independent Staff News– Issue 2 (Distribution: Posted to home addresses of all housing staff) | Update on current situation including the WHQS options appraisal and the work of the Steering Group. Contact details for the ISA and details on how staff can find out more. | Central Consultancy and Training | English |
| September 2005 | Independent Tenants News – Issue 2 (Distribution: Posted to all tenants and leaseholders) | Your Home, Your Future. What we have done so far. Information about the ITA. What happens Next. | FIRST Call Cymru |
English
Welsh
|
| October 2005 | Tenants Conference Newsletter Invite | Information and invite to the tenants’ conferences run by the Independent Tenants’ Advisor. Reply slip also included. | FIRST Call Cymru | English |
| October 2005 | Independent Staff News – Issue 3 (Distribution: Posted to home addresses of all housing staff) | Project update. Steering Group recommendations. Recommendations of Cabinet and Council. What is a Community Mutual Housing Trust? Funding the Community Mutual Housing Trust. Feedback from Staff Survey. What will the ISA be doing now? FAQs of the WHQs. FAQs options for meeting WHQs. FAQs Staff issues and concerns. Other FAQs. Keeping you informed. | Central Consultancy and Training. | English |
| February 2006 | Calendar Cards (Distribution: Tenants – Through district housing officers on home calls and during door knocking exercise) (Staff – Fed through Managers and Heads of Service) | Two versions: 1. Contact Telephone numbers for tenants. 2. Contact telephone numbers for staff. | Comms Team | English |
| February 2006 | Independent Staff News- Issue 4 (Distribution: Posted to home addresses of all housing staff) | Tenants to be balloted on a transfer to a CMHT. Staff Advisory Group. Want to get involved. What else will the ISA be doing? The Key Stages. | Central Consultancy and Training. | English |
| February 2006 | Independent Tenants News – Issue 3 (Distribution: Posted to all tenants and leaseholders) | Council to consult on transfer. Information on how tenants can get involved. Results from the tenants’ survey. Tenants’ questions answered. | First Call Cymru |
English
Welsh
|
| May 2006 | Questionnaire (Distribution: Posted to all tenants and leaseholders with Your Home Issue 1) | Tenants questionnaire to determine priorities for the ‘offer’ document. Designed by Data Capture so that returns could be scanned onto a database for analysis. | Comms Team & Data Capture Ltd | English |
| May 2006 | Your Home – Issue 1 (Distribution: Posted to all tenants and leaseholders) | Tenants to vote on better homes plan. Tenants will decide. This is a right, not a privilege. Transfer would provide better housing for all tenants. How would transfer work? Have your say: we want your views. Giving you a voice: how to have your say. Tenants’ questions: What you want to know. | Comms Team | English |
| June 2006 | Independent Staff News – Issue 5 (Distribution: Posted to home addresses of all housing staff) | What has been happening? The ITA – The role of Council Consultants and the Project Manager. Staff Advisory Panel – who are the members. The Shadow Board – who has been appointed. HR Issues – Pensions, VER Job Evaluation. | Central Consultancy and Training | English |
| June 2006 | Independent Tenants News – Issue 4 (Distribution: Posted to all tenants and leaseholders) | Tenants on board. Want to get involved? Introducing the Tenant Shadow. Board Members. Your Questions Answered. | FIRST Call Cymru |
English
Welsh
|
| July 2006 | Meet The Board (Distribution: Posted to all tenants and leaseholders with Your Home Issue 2) | Pen portrait information about the Shadow Board Members – released with Your Home issue 2. | Comms Team | English |
| July 2006 | Your Home – Issue 2 (Distribution: Posted to all tenants and leaseholders) | Tenants Questions. See the Showhomes. RCT Homes – a name for the future. How would RCT Homes work? What happens if there is a no vote? | Comms Team |
English
Welsh
|
| August 2006 | Independent Staff News – Issue 6 | Central Cons. and Training | English |
|
| August 2006 | Staff Payslip Leaflet (Distribution – Inserted in all staff pay slips) | Update for staff on transfer progress, key messages and contact details. Particularly relevant to frontline staff who may have contact with tenants. | Comms Team | English |
| August 2006 | Pocket Guides/Wallet Guides (Distribution: Tenants – during the door knocking exercise. Staff – Posted to all staff) | Transfer Explanation. Why is this happening? What is RCT Homes? How would the money be spent? What would happen to rents? What would happen to my rights? Could I still buy my home? Would sheltered housing transfer? Would my estate be improved? Would have tenants have a bigger say? Has transfer worked elsewhere? Tenants will decide. | Comms Team |
English
Welsh
Staff
|
| August 2006 | Virtual Show homes (Placed on website) | Virtual walk though the show homes at Cymmer and Ynysboeth | University of Glamorgan | Web |
| August 2006 | Leaseholder Guide (Distribution: Posted to all leaseholders) | Leaseholders guide to the challenge being faced by the Council and the transfer process. | Comms Team |
English
Welsh
|
| September 2006 | Leaseholder Letter | Letter sent to leaseholders with a copy of the ‘Offer’ document and easy guide. | Comms Team | English |
| September 2006 | Your Home – Issue 3 (Distribution: Posted to all tenants and leaseholders) | Massive Improvements plan for RCT. It will be up to tenants to decide if transfer goes ahead. Improvements for sheltered housing tenants. | RCTCBC |
English
Welsh
|
| September 2006 | You and Your Home DVD/Video (VHS) (Distribution: Posted to all tenants) | 15 minute look at the challenge facing the Council and the programme of improvements that could be put in place by RCT Homes. The information film is presented by Lucy Owen and Roy Noble and also features Cabinet Member Councillor Paul Cannon and Tenant Shadow Board Members Jan Hughes and Stella Wheeler. It focuses on the main issues that tenants want to know about. | Comms Team with Tantrwm |
 English
Welsh
|
| September 2006 | Exhibition Stand (Sited at public access buildings) | Exhibition stand for public display to encourage tenants to use their vote and reiterate the fact about transfer. | Comms Team | English |
| September 2006 | Offer Document Easy Guide (Distribution: Posted to all tenants and leaseholders with Offer Document) | Signpost to the sections and details in the Offer Document. | Comms Team with comms consultants |
English
Welsh
|
| September 2006 | Formal Consultation Offer Document (Distribution: Posted to all tenants with stage 1 notice) | Legally binding offer to tenants. | Tribal and Comms Team with IPB. | English |
| September 2006 | Show Home Cards (Distribution: On roadshows, at events and placed in public access buildings) | Addresses of Show-homes. Opening Times. | Comms Team | English |
| September 2006 | Independent Guide to the Offer (Distribution: Posted to all tenants) | Answers in brief. Summary of Formal Consultation. The Council's Proposal Rent & Other Service Charges. About RCT Homes. Delivering better local services. Repairing and improving your home. Your Rights. Differenced between Secure and Assured Tenancies. Services for Older People and the Sheltered Housing Service. Supporting people Grant. Involving tenants in the running of RCT homes. Forming local boards. | FIRST Call Cymru |
English
Welsh
|
| October 2006 | Your Home – Issue 5 (Distribution: Posted to all tenants and leaseholders) | Newsletter highlighting all the key facts and messages about the WHQS and the proposed transfer. What would a transfer to RCT mean for tenants? Information on rights and entitlements, involving tenants and the repairs programme. | Comms Team |
English
Welsh
|
| October 2006 | Newspaper Advert (Full page advertisement for 2 weeks) | Placed in local papers immediately prior the ballot to encourage tenants to vote. | Comms Team |
English
Welsh
|
| October 2006 | Ballot Voting Paper (Distribution: Posted to all tenants) | Tenants’ ballot paper | Comms Team | English |
| October 2006 | Audio CD of Offer Document (Distribution: When requested by tenants or carers) | Audio version for visually impaired tenants. | Tantrwm with Comms Team |  English |
| October 2006 | Radio Advert. Real Radio – 2 weeks of advertising. Valleys Radio – 2 weeks of advertising. GTFM – 3 weeks of advertising. Average 7 adverts per day. | Radio advert for Real Radio, Valley Radio and GTFM to encourage tenants to use their vote and reiterate the facts about transfer. | Comms Team | English |
| October 2006 | Ballot Poster and Billboard (Distribution: Placed in public access buldings including housing offices, libraries and customer service centres) | Public poster to encourage tenants to use their vote and reiterate the facts about transfer. | Comms Team | English |
| October 2006 | Tenants letter in response to Unison claims (Distribution: Posted to all tenants) | Letter reiterating the Council’s standpoint in relation to Unison’s campaign and the Defend Council Housing newsletter. | Comms Team |  English |
| October 2006 | Stop Press – Urgent Update Letter (Distribution: Posted to all tenants) | Explanation for Council’s postmark on Defend Council Housing newspaper. | Comms Team | English |
| October 2006 | The Facts – Hitting Back at the Transfer Critics (Distribution: A4 factsheet posted to all tenants) | Response to Defend Council Housing re-iterating the facts about transfer. | Comms Team | English |
| October 2006 | Stage 2 Notice | Formal Notice to Tenants of intention to transfer if tenants support proposal in ballot. Also includes improved rent guarantee. | Comms Team | English |
| October 2006 | Your Home – Issue 4 (Distribution: Posted to all tenants and leaseholders) | Answering the transfer critics. Get the information you need. What would happen if there was a no vote. Transfer not Privatisation. Setting the record straight. Your rent guarantee. Make sure you get your vote. Tenants and Staff go North. | Comms Team |
English
Welsh
|
| October 2006 | Letter to all Tenants (Distribution: Posted to all tenants) | Letter sent to all tenants thanking them for getting involved and also setting the record straight regarding misinformation from Defend Council Housing mailshot. | FIRST Call Cymru | English |
| November 2006 | Result of Ballot – Letter to tenants (Distribution: Posted to all tenants) | Letter sent to all tenants confirming the result of the ballot. | Comms Team | |
| November 2006 | Result of Ballot – Letter to leaseholders (Distribution: Posted to all leaseholders) | Letter sent to all leaseholders confirming the result of the ballot. | Comms Team | English |